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Control Room Operator

RBWM

£19,225 – £22,045 pa, plus 20% shift allowance

Town Hall, St Ives Road, Maidenhead , Berkshire

Permanent

Full Time

39.5 hours per week.

Enhanced

30/09/2018 at 23:59 PM

PES008-1809

RBWM

Vacancy Description

You will be working within defined procedures to help deliver efficient 24/7 Control Room services on behalf of the Council, including monitoring and operating the CCTV system(s), radio system(s), help points and bollards.

You will provide support for the Council’s out of hours’ service, emergency planning response and site security.

You will work with external and internal stakeholders to gather intelligence and provide information and evidence from the Council’s systems in accordance with its ‘Code of Practice’ and Procedures Manual.

You will maintain the Emergency Operations Centre and respond to any emergency in accordance with procedures.

You will undertake all necessary associated administrative tasks relating to the role.

You will be dealing with officers from all Directorates in person, by telephone and by radio.

You will also have contact with members of the public by telephone and police officers personally, by radio and by telephone.

You will also have contact with Elected Members of the Council, with officers and Members from other local authorities, with participants in Community Radio schemes and visitors to the Control Room from various organisations.

You must have exemplary communication, observational and concentration skills and be able to cope with stressful situations.

You must be willing to work unsociable hours including nights, weekends and bank holidays. Working 12 hour shifts both days and nights (on a 4 on, 4 off pattern).

You will be subject to an Enhanced DBS check and will be required to obtain Security Check and Non-Police Personal Vetting Clearance.

You must also be willing to be trained to obtain a Security Industry Authority licence (or have already done so).

Previous applicants need not apply.

If you wish to discuss this position informally please contact Steve Johnson, Enforcement Principal on 07904019059.

RBWM has the responsibility for and is committed to safeguarding children young people and vulnerable adults and for ensuring that they are protected from harm. This post is subject to an enhanced DBS.

Closing date: 30 September 2018

Interviews: tbc

Further information on this vacancy