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Library and Resident Service Advisors – Face-to-Face

This vacancy has now closed and is listed for reference only.


£19,225 – £22,045 pro rata

Town Hall, St Ives Road, Maidenhead , Berkshire


Evenings/Full Time/Part Time/Weekends

Full time/Part time (ranging from 5 hours per week – 28 hours per week) • “Weekend only” and casual, all posts include some weekend and evening working • Permanent and fixed term.


29/07/2018 at 23:59 PM



Vacancy Description

We have a number of very exciting opportunities in the Library and Resident Services Face-to-Face Contact Team.

Some roles involve driving the courier van between RBWM libraries to deliver books on a daily basis. Other roles involve assisting with a wide range of council services.

All roles require the ability to work at any library location across the Borough, including in a single staffing capacity.

We are looking for candidates with excellent customer care skills along with an interest in books and reading. You will be delivering frontline services to library and council customers, serving and assisting visitors to the libraries and service hubs, joining new members and shelving returned items.

The work is physical in nature and you will be required to lift boxes and to be on your feet for much of the working day.

You will need sufficient skill to assist customers with using digital channels and IT facilities.

The role also includes some housekeeping and admin duties.

Weekend and evening working is required on a rota basis. Flexibility is essential.

For an informal discussion about the posts please contact Avril Heaney, Team Leader, on 01628 796979.


Closing date: 29 July 2018

Interviews w/c: 20 August 2018

Further information on this vacancy